3/31/2023 0 Comments Microsoft surface duo 2 trade inMy Duo had a dBrand skin and the bumper, it also had a tiny, half inch light scratch, it did not affect it. Save a copy of the Trade-ins page and also open it in your browser before coming, in case they're caught off guard. I'm not sure if it'll stay processing until Oct 21, or if it will post on Monday? Either way, it does show on your card, so be aware of that). I checked my bank, it does show the $535.01 as processing, as opposed to there being a small charge and then getting charged when it comes out. Then, they give you a gift card (in my case $450 from the Duo 265 GB, and $360 for my iPhone 11, so $810 total), and they apply that gift card as payment, and then you pay the rest. The breakdown is as follows: The $250.00 is applied to the Duo 2 directly, and it has to be done while they're actually processing the order - it will come out as a coupon for them to scan or something, but again, it happens AFTER they start the pre-order process. So I ended up getting a Surface Duo 2 for $535.01 including taxes!! The mobile guy look at the promotion and did say that verbatim, it said "up to $700", meaning no more than $700 for the Duo 2, but, he'd try to still take my iPhone 11 and apply that gift card. Finally, they actually called a Mobile Guy, and it was the right call! He called for help sometimes, so that was helpful (instead of acting like a know it all and telling me to go home). In my case, the rep was humble enough to ask for help, and when I mentioned trade-in, he suggested I talk to the "Mobile Guys" first, but I refused and stayed with him. So, it's a confusing process, even for the store reps, so bear in mind it may not go as smoothly as it should. Others hve not been able to do it in their stores at all. Different guys here have had different experience, some have been able to get $700 and another trade-in, others have been able to only get up to $700. So, next, be aware, there is a lot of confusion about this promo.
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